Non technical user

It was really easy for the hardware part

List of things you liked

  • the UI was ok and the help and explanations are always at hand.

*List of things that might be improved

A non technical user is easily confused by terms as domain name or IP address
Confusion between the router , the box and the machine accessing the server on the box.

It took me sometimes to install and access to Cockpit
but less to install Pagekite which is far more intimidating at first sight.

Maybe the more difficult for a non technical begginers is the security side for the router or the box.

2 Likes

Thanks for the feedback.

We are working to fully redo the experience of handling these. Unfortunately, we don’t have a proper way eliminate these terms from user’s view yet.

Pagekite is also due for some simplification.