Problem Description
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Existing working freedombox server using freedombox.rocks became unreachable about 12 hours ago.
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The clients/users could not connect. For Example: element.io mobile and web clients cannot reach the server.
** Steps taken to diagnose **
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Did all the standard resets, power everything down, etc… The server was confirmed to be powerred on and connected to the internet.
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Confirmed locally the Freedombox server is reachable. Still the clients couldn’t/can’t reach this previously working server.
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Looked online and couldn’t find anything on Freedombox.rocks being down.
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Found the notice that states that if you have a DDNS with a specific company you have to take action by December 15. Sever doesn’t use DDNS so this doesn’t apply.
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Suspecting that it is Freedombox.rocks domain that is offline we tested by adding a secondary domain using the DDNS entry. Using that new domain the server is reachable. For example element.io mobile and web clients reach the server and we can log-in to the Freedombox server from external IP.
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Currently strongly suspect that something is going on with the domain Freedombox.rocks.
Any advice would be greatly appreciated.
Thank you.