I have had so much trouble trying to get a Coturn TURN server up and running with the Freedombox install of Matrix. It would be amazing to see this Coturn TURN configuration by the admin minimized and done through the Plinth platform. Though, I guess this is not a trivial bit of development!
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Did you try to follow the instructions given at https://wiki.debian.org/FreedomBox/Manual/Coturn ?