Plinth broken / django.template.exceptions.TemplateDoesNotExist: login.html

Pioneer Support
1

FreedomBox is plugged into home router
Purchased on 18­Jan­21

uname -a

Linux freedombox 5.10.0-9-armmp-lpae #1 SMP Debian 5.10.70-1 (2021-09-30) armv7l GNU/Linux

After upgrading system and re-installing freedombox, I cannot login at website freedombox.local . (( do have ssh terminal login to freedombox to fix things).
Thanks in advance for any help fixing.

 423  cat  /etc/apt/sources.list
  424  apt update
  425  apt upgrade -y
  426  vi /etc/apt/sources.list
  427  apt update
  428  apt upgrade -y
  429  dpkg --configure -a 
  430  dpkg --configure -a 
  431  history
  432  apt full-upgrade
 479  DEBIAN_FRONTEND=noninteractive apt-get install freedombox
  480  systemctl restart apache2

#journalctl -u plinth

Nov 29 18:04:00 freedombox sudo[4987]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110)
...skipping...
                                                     return select_template(template, using=self.using)
                                                   File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template
                                                     raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain)
                                                 django.template.exceptions.TemplateDoesNotExist: login.html
Dec 01 19:38:21 freedombox /usr/bin/plinth[518]: Internal Server Error: /plinth/accounts/login/
                                                 Traceback (most recent call last):
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner
                                                     response = get_response(request)
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response
                                                     response = self.process_exception_by_middleware(e, request)
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response
                                                     response = response.render()
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 106, in render
                                                     self.content = self.rendered_content
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content
                                                     template = self.resolve_template(self.template_name)
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template
                                                     return select_template(template, using=self.using)
                                                   File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template
                                                     raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain)
                                                 django.template.exceptions.TemplateDoesNotExist: login.html
Dec 01 19:39:55 freedombox /usr/bin/plinth[518]: # storage usage-info
Dec 01 19:40:06 freedombox sudo[5650]:   plinth : PWD=/ ; USER=root ; COMMAND=/usr/share/plinth/actions/storage usage-info
Dec 01 19:40:06 freedombox sudo[5650]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110)
lines 871-894/894 (END)
2

It appears that the freedombox package is not fully installed on the system. I recommend doing the following:

sudo apt update
sudo dpkg --configure -a
sudo apt -f install
sudo unattended-upgrades --debug
sudo reboot
3

Thanks for the quick response. I’ll give it a try but this will take a while as the Pioneer­FreedomBox­HSK­US hardware is rather slow.

4

Took a long time to run, especially the last command, but didn’t fix the problem:

Nov 29 19:03:58 freedombox /usr/bin/plinth[4903]: # storage usage-info
Nov 29 19:04:01 freedombox sudo[9461]:   plinth : PWD=/ ; USER=root ; COMMAND=/usr/share/plinth/actions/storage usage-info
Nov 29 19:04:01 freedombox sudo[9461]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110)
Nov 29 19:04:24 freedombox sudo[9461]: pam_unix(sudo:session): session closed for user root
Nov 29 19:12:36 freedombox /usr/bin/plinth[4903]: Internal Server Error: /plinth/accounts/login/
                                                  Traceback (most recent call last):
                                                    File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner
                                                      response = get_response(request)
                                                    File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response
                                                      response = self.process_exception_by_middleware(e, request)
                                                    File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response
...skipping...
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content
                                                     template = self.resolve_template(self.template_name)
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template
                                                     return select_template(template, using=self.using)
                                                   File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template
                                                     raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain)
                                                 django.template.exceptions.TemplateDoesNotExist: login.html
Dec 02 18:41:58 freedombox /usr/bin/plinth[525]: Internal Server Error: /plinth/accounts/login/
                                                 Traceback (most recent call last):
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner
                                                     response = get_response(request)
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response
                                                     response = self.process_exception_by_middleware(e, request)
                                                   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response
                                                     response = response.render()
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 106, in render
                                                     self.content = self.rendered_content
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content
                                                     template = self.resolve_template(self.template_name)
                                                   File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template
                                                     return select_template(template, using=self.using)
                                                   File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template
                                                     raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain)
                                                 django.template.exceptions.TemplateDoesNotExist: login.html
5

You also try:

sudo apt install --reinstall freedombox

Do you have the required template file on your system? (It comes with the freedombox package)

cat /usr/lib/python3/dist-packages/plinth/modules/sso/templates/login.html