Domain is online and can connect threw my freedombox domain but cant connect in apps

Support
1

my domain is up and running and using brave tor im able to connect.

but when i use mumble or matrix im not able to connect to my server

i have my site with encrypt it but im not able to connect my apps whats the problem?

2

these are my diagnostic restults from the freedombox

Diagnostic Results

Module: matrixsynapse

Listening on tcp4 port 8008 passed
Listening on tcp4 port 8448 passed
Access URL https://127.0.0.1/_matrix on tcp4 failed
Access URL https://[::1]/_matrix on tcp6 failed
Access URL https://192.168.1.72/_matrix on tcp4 failed
Access URL https://[fe80::2829:2987:750d:6a9e%enp0s3]/_matrix on tcp6 failed
Access URL https://localhost/_matrix on tcp4 failed
Access URL https://localhost/_matrix on tcp6 failed
Access URL https://freedombox/_matrix on tcp4 failed