Diagnostics Pioneer Freedombox for Matrix chat is failing access URLs what do? - $50 to whoever helps me fix this

I have all my ports forwarded for both Matrix and COturn - I installed Matrix , then Coturn and when I run diagnostics I get this:

I used these two commands to start the server:

sudo systemctl start matrix-synapse
sudo systemctl enable matrix-synapse

This switched the service for matrix-synapse to “running”.

Still have all those other failtures.

Here’s my journalCTL:

– Journal begins at Wed 2022-08-31 14:03:01 UTC, ends at Wed 2022-08-31 14:37:>
Aug 31 14:03:01 freedombox systemd[18337]: Queued start job for default target >
Aug 31 14:03:01 freedombox systemd[18337]: Created slice User Application Slice.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Paths.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Timers.
Aug 31 14:03:01 freedombox systemd[18337]: Starting D-Bus User Message Bus Sock>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG network certifica>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic age>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic age>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic age>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic age>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on debconf communication s>
Aug 31 14:03:01 freedombox systemd[18337]: Listening on D-Bus User Message Bus >
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Sockets.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Basic System.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Main User Target.
Aug 31 14:03:01 freedombox systemd[18337]: Startup finished in 1.181s.
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:auth): authentication fai>
Aug 31 14:06:45 freedombox sudo[18435]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ;>
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session opened >
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session closed >
Aug 31 14:06:52 freedombox sudo[18441]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ;>
Aug 31 14:06:52 freedombox sudo[18441]: pam_unix(sudo:session): session opened >
lines 1-23
– Journal begins at Wed 2022-08-31 14:03:01 UTC, ends at Wed 2022-08-31 14:37:25 UTC. –
Aug 31 14:03:01 freedombox systemd[18337]: Queued start job for default target Main User Target.
Aug 31 14:03:01 freedombox systemd[18337]: Created slice User Application Slice.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Paths.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Timers.
Aug 31 14:03:01 freedombox systemd[18337]: Starting D-Bus User Message Bus Socket.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG network certificate management daemon.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache (access for web browsers).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache (restricted).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent (ssh-agent emulation).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on debconf communication socket.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on D-Bus User Message Bus Socket.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Sockets.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Basic System.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Main User Target.
Aug 31 14:03:01 freedombox systemd[18337]: Startup finished in 1.181s.
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:auth): authentication failure; logname=L1fe uid=10000 euid=0 tty=/dev/pts/0 ruser=L1fe rhost= user=L1fe
Aug 31 14:06:45 freedombox sudo[18435]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ; USER=root ; COMMAND=/usr/bin/systemctl start matrix-synapse
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session opened for user root(uid=0) by L1fe(uid=10000)
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session closed for user root
Aug 31 14:06:52 freedombox sudo[18441]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ; USER=root ; COMMAND=/usr/bin/systemctl enable matrix-synapse
Aug 31 14:06:52 freedombox sudo[18441]: pam_unix(sudo:session): session opened for user root(uid=0) by L1fe(uid=10000)
lines 1-23…skipping…
– Journal begins at Wed 2022-08-31 14:03:01 UTC, ends at Wed 2022-08-31 14:37:25 UTC. –
Aug 31 14:03:01 freedombox systemd[18337]: Queued start job for default target Main User Target.
Aug 31 14:03:01 freedombox systemd[18337]: Created slice User Application Slice.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Paths.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Timers.
Aug 31 14:03:01 freedombox systemd[18337]: Starting D-Bus User Message Bus Socket.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG network certificate management daemon.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache (access for web browsers).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache (restricted).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent (ssh-agent emulation).
Aug 31 14:03:01 freedombox systemd[18337]: Listening on GnuPG cryptographic agent and passphrase cache.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on debconf communication socket.
Aug 31 14:03:01 freedombox systemd[18337]: Listening on D-Bus User Message Bus Socket.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Sockets.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Basic System.
Aug 31 14:03:01 freedombox systemd[18337]: Reached target Main User Target.
Aug 31 14:03:01 freedombox systemd[18337]: Startup finished in 1.181s.
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:auth): authentication failure; logname=L1fe uid=10000 euid=0 tty=/dev/pts/0 ruser=L1fe rhost= user=L1fe
Aug 31 14:06:45 freedombox sudo[18435]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ; USER=root ; COMMAND=/usr/bin/systemctl start matrix-synapse
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session opened for user root(uid=0) by L1fe(uid=10000)
Aug 31 14:06:45 freedombox sudo[18435]: pam_unix(sudo:session): session closed for user root
Aug 31 14:06:52 freedombox sudo[18441]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ; USER=root ; COMMAND=/usr/bin/systemctl enable matrix-synapse
Aug 31 14:06:52 freedombox sudo[18441]: pam_unix(sudo:session): session opened for user root(uid=0) by L1fe(uid=10000)
Aug 31 14:07:00 freedombox sudo[18441]: pam_unix(sudo:session): session closed for user root
Aug 31 14:08:00 freedombox sudo[18538]: L1fe : TTY=pts/0 ; PWD=/home/L1fe ; USER=root ; COMMAND=/usr/bin/systemctl start matrix-synapse
Aug 31 14:08:00 freedombox sudo[18538]: pam_unix(sudo:session): session opened for user root(uid=0) by L1fe(uid=10000)
Aug 31 14:08:03 freedombox sudo[18538]: pam_unix(sudo:session): session closed for user root
Aug 31 14:12:03 freedombox systemd[18337]: dev-zram0.swap: Succeeded.
Aug 31 14:12:04 freedombox systemd[18337]: Stopped target Main User Target.
Aug 31 14:12:04 freedombox systemd[18337]: Stopped target Basic System.
Aug 31 14:12:04 freedombox systemd[18337]: Stopped target Paths.
Aug 31 14:12:04 freedombox systemd[18337]: Stopped target Sockets.
Aug 31 14:12:04 freedombox systemd[18337]: Stopped target Timers.
Aug 31 14:12:04 freedombox systemd[18337]: dbus.socket: Succeeded.
Aug 31 14:12:04 freedombox systemd[18337]: Closed D-Bus User Message Bus Socket.
Aug 31 14:12:04 freedombox systemd[18337]: dirmngr.socket: Succeeded.
Aug 31 14:12:04 freedombox systemd[18337]: Closed GnuPG network certificate management daemon.
Aug 31 14:12:04 freedombox systemd[18337]: gpg-agent-browser.socket: Succeeded.
Aug 31 14:12:04 freedombox systemd[18337]: Closed GnuPG cryptographic agent and passphrase cache (access for web browsers).
Aug 31 14:12:04 freedombox systemd[18337]: gpg-agent-extra.socket: Succeeded.
Aug 31 14:12:04 freedombox systemd[18337]: Closed GnuPG cryptographic agent and passphrase cache (restricted).

What does your firewall look like?
Because if its running, you should be able to hit 127.0.0.1

  1. Have you changed your hostname in plinth/sys/config after setting up Matrix?
  2. Did you get a new (not reissue) Let’s Encrypt certificate after starting with matrix?


    I don’t use matrix today but did experiment with it on my old freedombox rig. I had an issue where I had two internet resolvable hostnames:

I think what I did was set up the system hostname and certificate on the CNAME record, then changed the system hostname to the A record to get a certificate for that, and then broke matrix. Once I put the hostname back where I found it the certificates were sorted and everything worked again. Something like that. I don’t recommend this.


I also recall a sternly written warning about not changing your LE certificate after setting up matrix, but not having it installed now I can’t see what that’s all about. You didn’t do that, did you? Violate the sternly written warning?

Thankfully did not change my LE certificate.

  1. have not changed my hostname in config.
  2. I did not set up a Let’s Encrypt certificate.

ill check into this.