Creating LDAP user failed


I am running Debian GNU/Linux 10 (buster) and FreedomBox version 20.15.

I am trying to create a new user on my Freedombox. After I enter the username, password and admin password, I get the following message

Creating LDAP user failed: (‘users’, ‘’, ‘Traceback (most recent call last):\n File “/usr/share/plinth/actions/users”, line 583, in \n main()\n File “/usr/share/plinth/actions/users”, line 579, in main\n subcommand_method(arguments)\n File “/usr/share/plinth/actions/users”, line 309, in subcommand_create_user\n validate_user(auth_user)\n File “/usr/share/plinth/actions/users”, line 123, in validate_user\n validate_password(username)\n File “/usr/share/plinth/actions/users”, line 130, in validate_password\n raise argparse.ArgumentTypeError(“Invalid credentials”)\nargparse.ArgumentTypeError: Invalid credentials\n’)

Can you please help?

How did you install your FreedomBox? Can you SSH into FreedomBox using an admin account? What does the command python3 -m pam return if you enter admin user credentials?