# \[SOLVED\] Error installing apps

**URL:** https://discuss.freedombox.org/t/solved-error-installing-apps/249
**Category:** Hardware Owners Support
**Created:** [July 11, 2019, 6:34pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249 "2019-07-11T18:34:15Z")
**Posts on this page:** 17
**Page:** 1

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### Author: ![Rob](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/r/838e76/32.png) [@Rob](https://discuss.freedombox.org/u/Rob)
#### Post date: [July 11, 2019, 6:34pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/1 "2019-07-11T18:34:15Z")

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- FreedomBox is plugged into a router at home
- Running Freedombox 19.2 up to date

Hi,

I am getting this error message when I try to install apps:

Error installing application: Error during installation E: Repository ‘[http://security.debian.org/debian-security](http://security.debian.org/debian-security) buster/updates InRelease’ changed its ‘Suite’ value from ‘testing’ to ‘stable’

Any suggestions?

Thanks in advance.

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### Author: ![njoseph](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/njoseph/32/17_2.png) [@njoseph](https://discuss.freedombox.org/u/njoseph)
#### Post date: [July 12, 2019, 2:37am UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/2 "2019-07-12T02:37:15Z")

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This requires a one-time manual step of accepting the change from testing to stable. This is basically triggered by Debian 10 becoming available.

I know one way of fixing it.

Login via SSH into your FreedomBox and run `sudo apt update`.  
You will see a similar message as above. Not an error but a prompt with (y/n) to accept the change of the ‘Suite’ value from ‘testing’ to ‘stable’. Press `y` and enter.

After this all upgrades and installations should be working again.

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### Author: ![njoseph](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/njoseph/32/17_2.png) [@njoseph](https://discuss.freedombox.org/u/njoseph)
#### Post date: [July 12, 2019, 2:50am UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/3 "2019-07-12T02:50:42Z")

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This made me realize that setting the distribution to `buster` in Pioneer edition images also causes the future problem of not being able to upgrade to Debian 11 when it becomes available in 2 years.

Maybe it should be automatically changed from `buster` to `stable` in one of the updates.

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### Author: ![Rob](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/r/838e76/32.png) [@Rob](https://discuss.freedombox.org/u/Rob)
#### Post date: [July 13, 2019, 9:20pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/4 "2019-07-13T21:20:10Z")

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That worked great - thanks!

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### Author: ![wromey](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/w/b38774/32.png) [@wromey](https://discuss.freedombox.org/u/wromey)
#### Post date: [July 25, 2019, 12:16pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/5 "2019-07-25T12:16:28Z")

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Worked for me too. Thank you!

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### Author: ![njoseph](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/njoseph/32/17_2.png) [@njoseph](https://discuss.freedombox.org/u/njoseph)
#### Post date: [July 25, 2019, 1:29pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/6 "2019-07-25T13:29:38Z")

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Detailed announcement is here

> [@Workaround to fix packages not installing after Debian 10 release](https://discuss.freedombox.org/t/workaround-to-fix-packages-not-installing-after-debian-10-release/273):
>
> tl;dr If you’re not interested in the technical details and just want to get your FreedomBox working again, skip to the Workaround section and follow the instructions. Problem App installations and software updates are failing with an error since Debian 10 (codename Buster) was released. Who is affected? All existing FreedomBox Pioneer users. FreedomBox users who are using the testing images of FreedomBox older than the ones released on July 22 Users trying out AWS AMIs of FreedomBox using th…

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### Author: ![dalaeance](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/d/d9b06d/32.png) [@dalaeance](https://discuss.freedombox.org/u/dalaeance)
#### Post date: [August 12, 2019, 3:19pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/7 "2019-08-12T15:19:12Z")

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> [@njoseph](#):
>
> Add your SSH public key to your administrator account on FreedomBox.  
> Copy the contents for the file .ssh/id\_rsa.pub from your user’s home directory and paste it into the field for ssh key in your FreedomBox administrator user’s account and submit.

I had a difficult time figuring this out; I had no idea where to find this stuff. Is it assuming that I’m logged in as a user that doesn’t have admin privilege? How do I find the user’s home directory? And where is the field for the SSH key in my Fbx admin user’s account?

On the plus side, I tried using the Terminal through Cockpit, and it looks like that worked.

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### Author: ![Sunil](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/sunil/32/8_2.png) [@Sunil](https://discuss.freedombox.org/u/Sunil)
#### Post date: [August 12, 2019, 8:17pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/8 "2019-08-12T20:17:52Z")

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We need better documentation to talk about SSH keys and how to use them. Created an issue to track this: [https://salsa.debian.org/freedombox-team/plinth/issues/1628](https://salsa.debian.org/freedombox-team/plinth/issues/1628)

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### Author: ![mray](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/mray/32/9_2.png) [@mray](https://discuss.freedombox.org/u/mray)
#### Post date: [August 19, 2019, 3:31pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/9 "2019-08-19T15:31:04Z")

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I can’t log in to make the needed update.  
On a perfectly fine password I get:

> Permission denied, please try again.

I tried adding my public ssh key and get:

> Unable to set SSH keys.

I enabled/disabled the SSH module and rebooted FreedomBox.

I can **not** log in with the password on the local machine that is connected to a TV set and a keyboard:

> Login incorrect.

I can login to the webinterface with my password. I can even create new admin user and login to their webinterface, but not SSH and not locally.

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### Author: ![Sunil](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/sunil/32/8_2.png) [@Sunil](https://discuss.freedombox.org/u/Sunil)
#### Post date: [August 20, 2019, 3:03pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/10 "2019-08-20T15:03:25Z")

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@mray, could you try creating another admin user from the web interface and try with that user? Also try temporarily disabling ‘Restrict console logins’ option security.

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### Author: ![mray](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/mray/32/9_2.png) [@mray](https://discuss.freedombox.org/u/mray)
#### Post date: [August 20, 2019, 7:38pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/11 "2019-08-20T19:38:58Z")

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> [@Sunil](#):
>
> try creating another admin user from the web interface and try with that user?

Tried using a new created user already. Didn’t work.

> [@Sunil](#):
>
> try temporarily disabling ‘Restrict console logins’ option security.

Disabled both security settings, even rebooted after it. Didn’t work.

I also tried using cockpit, but could not install it due to said problem.

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### Author: ![mray](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/mray/32/9_2.png) [@mray](https://discuss.freedombox.org/u/mray)
#### Post date: [August 21, 2019, 9:26am UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/12 "2019-08-21T09:26:35Z")

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Since services stopped working, I expected that to be connected, turns out that for _some reason_ ??? DynamicDNS got deactivated, just noting…

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### Author: ![njoseph](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/njoseph/32/17_2.png) [@njoseph](https://discuss.freedombox.org/u/njoseph)
#### Post date: [August 25, 2019, 1:55pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/13 "2019-08-25T13:55:52Z")

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@mray Were there any errors shown in the web interface while creating the new user?

@Sunil This looks like it has something to do with LDAP authentication since login from the web interface is working but console logins are not.

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<div class="post-metadata">

### Author: ![mray](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/mray/32/9_2.png) [@mray](https://discuss.freedombox.org/u/mray)
#### Post date: [August 25, 2019, 8:16pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/14 "2019-08-25T20:16:46Z")

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> [@njoseph](#):
>
> @mray Were there any errors shown in the web interface while creating the new user?

No, there were no errors shown.

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### Author: ![mray](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/mray/32/9_2.png) [@mray](https://discuss.freedombox.org/u/mray)
#### Post date: [September 4, 2019, 11:42pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/15 "2019-09-04T23:42:27Z")

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I still don’t know a way to log in to my FreedomBox to do the manual update. How can I install new apps or update now?

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### Author: ![danielcclay](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/d/e19adc/32.png) [@danielcclay](https://discuss.freedombox.org/u/danielcclay)
#### Post date: [January 21, 2021, 9:38pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/17 "2021-01-21T21:38:42Z")

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What ended up being the solution to this problem? I am having the same issue. Login via web interface works fine, but can’t install apps and no SSH login.

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### Author: ![NickA](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/n/3ab097/32.png) [@NickA](https://discuss.freedombox.org/u/NickA)
#### Post date: [January 22, 2021, 12:21pm UTC](https://discuss.freedombox.org/t/solved-error-installing-apps/249/18 "2021-01-22T12:21:55Z")

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I don’t know how it went with the login problem here, can only say I have similar problems in a VM and it’ related to systemd not booting up the system properly. Maybe 1-2 of 10 reboots would work.
