# Plinth broken / django.template.exceptions.TemplateDoesNotExist: login.html **URL:** https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847 **Category:** Hardware Owners Support **Created:** [December 2, 2021, 12:53am UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847 "2021-12-02T00:53:10Z") **Posts on this page:** 5 **Page:** 1
### Author: ![okno](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/o/ba8739/32.png) [@okno](https://discuss.freedombox.org/u/okno) #### Post date: [December 2, 2021, 12:53am UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847/1 "2021-12-02T00:53:10Z")
FreedomBox is plugged into home router Purchased on 18­Jan­21 # uname -a Linux freedombox 5.10.0-9-armmp-lpae #1 SMP Debian 5.10.70-1 (2021-09-30) armv7l GNU/Linux After upgrading system and re-installing freedombox, I cannot login at website freedombox.local . (( do have ssh terminal login to freedombox to fix things). Thanks in advance for any help fixing. ```auto 423 cat /etc/apt/sources.list 424 apt update 425 apt upgrade -y 426 vi /etc/apt/sources.list 427 apt update 428 apt upgrade -y 429 dpkg --configure -a 430 dpkg --configure -a 431 history 432 apt full-upgrade 479 DEBIAN_FRONTEND=noninteractive apt-get install freedombox 480 systemctl restart apache2 ``` #journalctl -u plinth ```auto Nov 29 18:04:00 freedombox sudo[4987]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110) ...skipping... return select_template(template, using=self.using) File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain) django.template.exceptions.TemplateDoesNotExist: login.html Dec 01 19:38:21 freedombox /usr/bin/plinth[518]: Internal Server Error: /plinth/accounts/login/ Traceback (most recent call last): File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner response = get_response(request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response response = self.process_exception_by_middleware(e, request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response response = response.render() File "/usr/lib/python3/dist-packages/django/template/response.py", line 106, in render self.content = self.rendered_content File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content template = self.resolve_template(self.template_name) File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template return select_template(template, using=self.using) File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain) django.template.exceptions.TemplateDoesNotExist: login.html Dec 01 19:39:55 freedombox /usr/bin/plinth[518]: # storage usage-info Dec 01 19:40:06 freedombox sudo[5650]: plinth : PWD=/ ; USER=root ; COMMAND=/usr/share/plinth/actions/storage usage-info Dec 01 19:40:06 freedombox sudo[5650]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110) lines 871-894/894 (END) ``` ---
### Author: ![Sunil](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/sunil/32/8_2.png) [@Sunil](https://discuss.freedombox.org/u/Sunil) #### Post date: [December 2, 2021, 1:14am UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847/2 "2021-12-02T01:14:50Z")
It appears that the `freedombox` package is not fully installed on the system. I recommend doing the following: ```auto sudo apt update sudo dpkg --configure -a sudo apt -f install sudo unattended-upgrades --debug sudo reboot ``` ---
### Author: ![okno](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/o/ba8739/32.png) [@okno](https://discuss.freedombox.org/u/okno) #### Post date: [December 2, 2021, 1:30am UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847/3 "2021-12-02T01:30:56Z")
Thanks for the quick response. I’ll give it a try but this will take a while as the Pioneer­FreedomBox­HSK­US hardware is rather slow. ---
### Author: ![okno](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/o/ba8739/32.png) [@okno](https://discuss.freedombox.org/u/okno) #### Post date: [December 2, 2021, 11:56pm UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847/4 "2021-12-02T23:56:13Z")
Took a long time to run, especially the last command, but didn’t fix the problem: ```auto Nov 29 19:03:58 freedombox /usr/bin/plinth[4903]: # storage usage-info Nov 29 19:04:01 freedombox sudo[9461]: plinth : PWD=/ ; USER=root ; COMMAND=/usr/share/plinth/actions/storage usage-info Nov 29 19:04:01 freedombox sudo[9461]: pam_unix(sudo:session): session opened for user root(uid=0) by (uid=110) Nov 29 19:04:24 freedombox sudo[9461]: pam_unix(sudo:session): session closed for user root Nov 29 19:12:36 freedombox /usr/bin/plinth[4903]: Internal Server Error: /plinth/accounts/login/ Traceback (most recent call last): File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner response = get_response(request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response response = self.process_exception_by_middleware(e, request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response ...skipping... File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content template = self.resolve_template(self.template_name) File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template return select_template(template, using=self.using) File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain) django.template.exceptions.TemplateDoesNotExist: login.html Dec 02 18:41:58 freedombox /usr/bin/plinth[525]: Internal Server Error: /plinth/accounts/login/ Traceback (most recent call last): File "/usr/lib/python3/dist-packages/django/core/handlers/exception.py", line 34, in inner response = get_response(request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 145, in _get_response response = self.process_exception_by_middleware(e, request) File "/usr/lib/python3/dist-packages/django/core/handlers/base.py", line 143, in _get_response response = response.render() File "/usr/lib/python3/dist-packages/django/template/response.py", line 106, in render self.content = self.rendered_content File "/usr/lib/python3/dist-packages/django/template/response.py", line 81, in rendered_content template = self.resolve_template(self.template_name) File "/usr/lib/python3/dist-packages/django/template/response.py", line 63, in resolve_template return select_template(template, using=self.using) File "/usr/lib/python3/dist-packages/django/template/loader.py", line 47, in select_template raise TemplateDoesNotExist(', '.join(template_name_list), chain=chain) django.template.exceptions.TemplateDoesNotExist: login.html ``` ---
### Author: ![Sunil](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/sunil/32/8_2.png) [@Sunil](https://discuss.freedombox.org/u/Sunil) #### Post date: [December 3, 2021, 6:50am UTC](https://discuss.freedombox.org/t/plinth-broken-django-template-exceptions-templatedoesnotexist-login-html/1847/5 "2021-12-03T06:50:19Z")
You also try: ```bash sudo apt install --reinstall freedombox ``` Do you have the required template file on your system? (It comes with the freedombox package) ```bash cat /usr/lib/python3/dist-packages/plinth/modules/sso/templates/login.html ```