# Non technical user **URL:** https://discuss.freedombox.org/t/non-technical-user/349 **Category:** Feedback **Created:** [September 2, 2019, 4:41pm UTC](https://discuss.freedombox.org/t/non-technical-user/349 "2019-09-02T16:41:57Z") **Posts on this page:** 1 **Showing post:** 4
### Author: ![Gareth](https://discuss.freedombox.org/letter_avatar_proxy/v4/letter/g/ba8739/32.png) [@Gareth](https://discuss.freedombox.org/u/Gareth) #### Post date: [September 14, 2020, 7:21am UTC](https://discuss.freedombox.org/t/non-technical-user/349/4 "2020-09-14T07:21:42Z")
I agree, the terminology is useful and should be kept there, but more information would be helpful on what to do, and how to work with them. A lot of my problems were a result of router configuration, and generally being unfamiliar with the networking side in general. I can find my way around the command line easily enough, and can program pretty well, but Printers and Networks are certainly my weakness. Or the auto-configuration could be improved. 1. I have so far had issues with DMZ forwarding (recommended) due to what I assume is a CGNAT infrastructure used by the ISP. Took a while to figure this out through forum posts and web searches. This resulted in an issue with DynDNS via gnudip. See ([Cannot successfully connect to dynamic DNS setup](https://discuss.freedombox.org/t/cannot-successfully-connect-to-dynamic-dns-setup/1079/14)) 2. I have had two issues with LetsEncrypt ([Cannot access plinth](https://discuss.freedombox.org/t/cannot-access-plinth/380/3)) and ([LetsEncrypt Name Mismatch Error](https://discuss.freedombox.org/t/letsencrypt-name-mismatch-error/1095)) As a semi-power user, I don’t mind these challenges, but the freedombox is certainly a long way still from being easy to use out the box like a cellphone. --- _[View the full topic](https://discuss.freedombox.org/t/non-technical-user/349)._