# FreedomBox first-time setup page won't appear

**URL:** <https://discuss.freedombox.org/t/freedombox-first-time-setup-page-wont-appear/4322>\
**Category:** Support\
**Created:** [August 6, 2026, 7:39pm UTC](https://discuss.freedombox.org/t/freedombox-first-time-setup-page-wont-appear/4322 "2026-08-06T19:39:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wortlewart](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/wortlewart/32/1713_2.png) [@Wortlewart](https://discuss.freedombox.org/u/Wortlewart)\
**Post date:** [August 6, 2026, 7:39pm UTC](https://discuss.freedombox.org/t/freedombox-first-time-setup-page-wont-appear/4322/1 "2026-08-06T19:39:51Z")

</div>

**Problem Description**  
Cannot access FreedomBox’s setup page via any of the provided addresses

**Steps to Reproduce**  
Flash FreedomBox - Testing software to USB stick (stable won’t boot via usb for whatever reason)

Insert newly flashed USB Stick into device

Turn on device, wait - Device goes through first setup presumably as normal until it reaches the terminal, where it says to go to ‘freedombox dot local’ OR the assigned IP address.

Visit provided website or IP Address

**Expected Results**  
First-time setup should appear according to the “How to Set up a FreedomBox” video

**Actual results**  
Website does not display, showing “This site can’t be reached” and “DNS\_PROBE\_FINISHED\_NXDOMAIN” errors. - - Shows “ERR\_CONNECTION\_TIMED\_OUT” when connecting via IP rather than “freedombox dot local” - - i also cannot connect from my phone or tablet, which shows the “This site does not support a safe connection” but clicking past that gives “ERR\_ADDRESS\_UNREACHABLE”.

**Screenshots**

 ![image](https://discuss.freedombox.org/uploads/default/original/2X/0/0238d3cd8158c20e2f887c9e3b627843eaad0886.png)

**Information**

- _FreedomBox version_: Whichever is the latest Stable or Testing version, i can’t access the page to check.
- _Hardware_: Raspberry Pi 4 4GB, ARM
- _How did you install FreedomBox?_: Downloaded both Testing and Stable images off freedombox dot org and flashed via rufus, and installed/flashed from Raspberry Pi Imager

TO NOTE:  
The Raspberry Pi DOES respond to pings from my main computer where i’m primarily attempting to connect from, since i cannot attach more than one image i will paste the details below. (freedombox.local does not reply to pings)

```auto
Pinging 192 168 1 75 with 32 bytes of data:
Reply from 192 168 1 75: bytes=32 time=2ms TTL=64
Reply from 192 168 1 75: bytes=32 time=2ms TTL=64
Reply from 192 168 1 75: bytes=32 time=2ms TTL=64
Reply from 192 168 1 75: bytes=32 time=2ms TTL=64

Ping statistics for 192 168 1 75:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 2ms, Average = 2ms

```

---

<div class="post-metadata">

**Author:** ![fefekrzr](https://discuss.freedombox.org/user_avatar/discuss.freedombox.org/fefekrzr/32/1686_2.png) [@fefekrzr](https://discuss.freedombox.org/u/fefekrzr)\
**Post date:** [August 17, 2026, 9:56pm UTC](https://discuss.freedombox.org/t/freedombox-first-time-setup-page-wont-appear/4322/2 "2026-08-17T21:56:52Z")

</div>

Hello!

Have you tried flashing again or have there been any developments?

Also, just to check, did you follow [these instructions](https://wiki.debian.org/FreedomBox/Hardware/RaspberryPi4B#Booting_from_USB)?