# Cannot log in from home domain
**URL:** https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103
**Category:** Uncategorized
**Created:** [September 19, 2020, 2:33am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103 "2020-09-19T02:33:45Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [September 19, 2020, 2:33am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/1 "2020-09-19T02:33:45Z")
for the past several days, i am unable to access freedombox through my home network domain. instead, i can only access it through the freedombox.rocks domain, using the same user and password. also, i get a captcha box and fill it out correctly to no avail. no captcha box is needed when i login through freedombox.rocks
is this an issue with the firefox security settings for my home domain? if so, what is the solution?
ssh works fine from the home domain.
---
### Author:  [@Gareth](https://discuss.freedombox.org/u/Gareth)
#### Post date: [September 19, 2020, 3:20pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/2 "2020-09-19T15:20:45Z")
Ive also had similar issues accessing from the local network. Figured I just wasnt configuring something correctly, possibly the mdns for windows? But even the samba share isnt visible 🤔
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### Author:  [@Gareth](https://discuss.freedombox.org/u/Gareth)
#### Post date: [September 29, 2020, 12:15pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/3 "2020-09-29T12:15:28Z")
I found out that there was a setting on the router so that the WiFi was isolated from Ethernet. I could connect when connected via Ethernet but not WiFi. All sorted now 😃
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### Author:  [@Sunil](https://discuss.freedombox.org/u/Sunil)
#### Post date: [September 29, 2020, 4:54pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/4 "2020-09-29T16:54:12Z")
@tortuga’s problem sounds a bit different being unable to login after the login page comes up. The captcha comes up when several incorrect attempts are made to login and will not go away for that IP address until a successful login is done. So, that explains the behavior of captcha.
The real problem is not being able to login. One guess is that there are multiple FreedomBoxes at your home. The .local domains works by mdns protocol which does a broadcast and then the first respondor is picked up. If there are two FreedomBoxes then any of them could respond first. If this is the case, you could try changing the “hostname” for one of them to something different from ‘freedombox’. Then the local address becomes ‘something-new.local’.
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### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [September 29, 2020, 8:21pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/5 "2020-09-29T20:21:54Z")
Thank you kindly Sunil,
I have attempted to login with the correct password, but the captcha continues to be displayed and I cannot login (from any computer in my home network).
I can log in fine from the freedombox.rocks domain using the same uname-password.
Thoughts?
---
### Author:  [@Sunil](https://discuss.freedombox.org/u/Sunil)
#### Post date: [September 30, 2020, 4:47am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/6 "2020-09-30T04:47:16Z")
@tortuga, do you have a second FreedomBox from your experiments also connected to the network?
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### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [September 30, 2020, 10:36am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/7 "2020-09-30T10:36:16Z")
Sunil,
I only have 1 box (Olimex).
Thanks!
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [November 21, 2020, 2:56am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/8 "2020-11-21T02:56:30Z")
still unable to login from home domain.
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### Author:  [@fioddor](https://discuss.freedombox.org/u/fioddor)
#### Post date: [December 3, 2020, 3:45pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/9 "2020-12-03T15:45:21Z")
- Do you try to access it with [http://freedombox.local](http://freedombox.local) or do you have a another local domain configured?
- Can you access it through ssh?
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [December 12, 2020, 1:17pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/10 "2020-12-12T13:17:19Z")
i have another local domain.
i can access through ssh, but not through the web interface.
specifically - i get captcha, but it doesn’t seem to accept my password/captcha combo.
i can access through dyndns, but it is a lot slower to interface to plinth.
i have tried multiple browsers and the problem is reproducible.
---
### Author:  [@fioddor](https://discuss.freedombox.org/u/fioddor)
#### Post date: [December 12, 2020, 3:26pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/11 "2020-12-12T15:26:27Z")
Since ssh works for you I’d try looking at apache logs in `/var/log/apache2/`, both `access.log` and `error.log`.
Use `cat`, `head`, `tail` and `grep` commands. With `sudo` if your user doesn’t have the needed rights.
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [December 12, 2020, 3:52pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/12 "2020-12-12T15:52:16Z")
thank you kindly!
here is the output from access.log
“”"
2600:1700:d0c:8810:b0f4:3a39:7830:fe9a - - [12/Dec/2020:09:45:32 -0600] “POST /plinth/accounts/login/locked/ HTTP/1.1” 200 4400 “[https://freedombox.XXX.XXX/plinth/accounts/login/locked/](https://freedombox.XXX.XXX/plinth/accounts/login/locked/)” “Mozilla/5.0 (X11; Linux x86\_64; rv:83.0) Gecko/20100101 Firefox/83.0”
2600:1700:d0c:8810:b0f4:3a39:7830:fe9a - - [12/Dec/2020:09:45:33 -0600] “GET /plinth/captcha/image/9f85f86969efe1c6541395ee1ef27d133a2adf79/ HTTP/1.1” 200 6851 “[https://freedombox.XXX.XXX/plinth/accounts/login/locked/](https://freedombox.XXX.XXX/plinth/accounts/login/locked/)” “Mozilla/5.0 (X11; Linux x86\_64; rv:83.0) Gecko/20100101 Firefox/83.0”
“”"
There were no errors in /var/log/apache2/error.log
---
### Author:  [@dgj](https://discuss.freedombox.org/u/dgj)
#### Post date: [December 15, 2020, 3:47pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/13 "2020-12-15T15:47:59Z")
I just wanted to chime in that I am often - but not always - getting the following error message when trying to load freedombox.local:
```
Unable to connect
Firefox can’t establish a connection to the server at freedombox.local.
```
The local IP address loads without problems, and both the onion site and freedombox.rocks domain work.
I only have one FreedomBox.
---
### Author:  [@NickA](https://discuss.freedombox.org/u/NickA)
#### Post date: [December 16, 2020, 10:05am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/14 "2020-12-16T10:05:47Z")
Maybe the problems occur when an IPv6 is used.
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### Author:  [@NickA](https://discuss.freedombox.org/u/NickA)
#### Post date: [December 16, 2020, 10:10am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/15 "2020-12-16T10:10:50Z")
> [@Sunil](#):
>
> do you have a second FreedomBox from your experiments also connected to the network?
Could the problem be just a second IP (v6) for the same box?
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [December 18, 2020, 1:58am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/16 "2020-12-18T01:58:06Z")
Not sure how to determine this?
The key question is - how to unlock an account from plinth? Is that possible?
---
### Author:  [@NickA](https://discuss.freedombox.org/u/NickA)
#### Post date: [December 18, 2020, 12:02pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/17 "2020-12-18T12:02:13Z")
I think your log shows that the problem occurs when the freedombox is handling a request coming from an IPv6:
> [@tortuga](#):
>
> 2600:1700:d0c:8810:b0f4:3a39:7830:fe9a
To verify, you could try to disable IPv6 at your computer as a workaround. But the problem seems to be with the freedombox.
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [December 19, 2020, 5:20pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/18 "2020-12-19T17:20:23Z")
interesting thank you…
how do i disable ipv6?
running q4os on my desktop (i.e. debian testing):
///
,g$$$$$$$$$$$$$$$P. --------------
,g$$P" “”“Y$$.”. OS: Debian GNU/Linux bullseye/sid x86\_64
,$$P’ `$$$. Host: HP Z440 Workstation ',$$P ,ggs. `$$b: Kernel: 5.9.0-4-amd64
`d$$' ,$P"' . $$$ Uptime: 3 hours, 27 mins $$P d$' , $$P Packages: 2666 (dpkg) $$: $$. - ,d$$' Shell: bash 5.1.0 $$; Y$b._ _,d$P' Resolution: 1920x1080, 1920x1080 Y$$. `.`"Y$$$$P"' DE: Plasma 5.19.5 `$$b “-.\_\_ WM: KWin
`Y$$ WM Theme: air-oxygen `Y$$. Theme: Mondrian [Plasma], Breeze [GTK2/3]
`$$b. Icons: oxygen [Plasma], oxygen [GTK2/3] `Y$$b. Terminal: konsole
`"Y$b._ CPU: Intel Xeon E5-1620 v3 (8) @ 3.600GHz `“”” GPU: NVIDIA Quadro K2200
Memory: 3037MiB / 32035MiB
///
---
### Author:  [@NickA](https://discuss.freedombox.org/u/NickA)
#### Post date: [December 20, 2020, 10:58am UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/19 "2020-12-20T10:58:59Z")
What did you try to disable IPv6? What did you find in the documentation of your OS? What did you think before posting?
---
### Author:  [@tortuga](https://discuss.freedombox.org/u/tortuga)
#### Post date: [December 27, 2020, 5:30pm UTC](https://discuss.freedombox.org/t/cannot-log-in-from-home-domain/1103/20 "2020-12-27T17:30:50Z")
Good afternoon,
I now cannot log in from either the home or remote domains using plinth.
It seems the problems relates to incorrect certificates; it also does not accept captchas properly.
Please see messages below- any way to reset the certificates and get my account out of the locked status (note - i can still ssh).
```auto
Dec 27 11:26:10 freedombox /usr/bin/plinth[2107]: AXES: Repeated login failure by {user: ' ***xxxxx***', ip: '2600:1700:d0c:8810::45', user-agent: 'Mozilla/5.0 (X11; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0', path: '/accounts/login/locked/'}. Count = 10 of 3
Dec 27 11:26:10 freedombox /usr/bin/plinth[2107]: AXES: locked out {user: ' ***xxxxx***', ip: '2600:1700:d0c:8810::45', user-agent: 'Mozilla/5.0 (X11; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0', path: '/accounts/login/locked/'} after repeated login attempts.
```
Help would bae greatly appreciated 🙂
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